Who Can You Trust When it Comes to Online Reviews?
January 13, 2017
When you wish to know more about a company’s products or service level it is common to go straight to the internet.
Whilst we trust professional independent companies such as Which? we also spend considerable time reading past customer reviews.
However, it’s now thought over 25% of online reviews are fake and indeed some companies even offer incentives to their customers to leave positive reviews; so how can you be confident that you’re buying the right product from a reliable source?
Trimetals have chosen an independent company (Feefo) to collect our customer’s feedback.
Feefo are renowned for being the most trusted review company in the world. Their reviews are not altered, filtered or moderated and only genuine customers are entitled to share their feedback.
Customers are invited to leave feedback on both the product and our service. Emails are sent to our customers 4 to 6 weeks after placing their order on any of our three websites (www.trimetals.co.uk / www.protectacycle.co.uk / www.protectabike.co.uk). Their feedback will then appear on Feefo immediately whether it is positive or negative.
At Trimetals were take great pride in our high level of customer service and are confident that our customers will be completely satisfied with the quality of our products.
See what our customers are saying about us here:
Other companies using Feefo include Expedia, Moss Bros, AXA, The White Company and Furniture Village.